Toyota ‘lost way’ in rapid expansion

FINANCIAL TIMES:

Akio Toyoda, the embattled Toyota chief executive, has admitted that the company lost its way and its sense of priorities in its rapid rise to the top, culminating in a massive vehicle recall and a loss of consumer trust…

While safety used to be the company’s top priority, followed by quality and volume, the chief executive acknowledges that those priorities became “confused” in the expansion of its business. “We pursued growth over the speed at which we were able to develop our people and our organisation, and we should sincerely be mindful of that,” Mr Toyoda’s testimony says…

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