HARRISBURG PATRIOT-NEWS Op Ed: …Unquestionably, those VA personnel responsible for the recent scandal must be held accountable. And we need to mandate transparency measures so we can hold those responsible to benchmarks, plus other measures that make the VA more responsive to veterans.
But we also must appreciate the high level of performance in much of the VA, including so many employees who do care.
If there is doubt on who really does care, it isn’t the senators and congressmen who spent months lambasting the VA and Secretary Shinseki — but waited until the final days before their August recess to pass any reform legislation… (more)
