From USA TODAY:
…Consumers pore over reviews and ratings of everything from cars to washing machines, but it’s doctor and hospital rankings that may be the most confusing and controversial. At least 15 different groups rank health care organizations, but no two judge them the same way, which leads to widely divergent results, says Brent James, a medical doctor who is chief quality officer at Intermountain Healthcare in Salt Lake City.
“On some of those, we look pretty bad and on others we’re golden; the best in the nation,” James says. “All of us publish newspaper ads that say we’re the best on one or another.” …
Safety in a hospital generally refers to avoiding harm caused by the doctor or facility, such as a result of infection or post-operative complications…
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