Consumers rack up $14.3 billion in ‘gray’ charges

USA TODAY: Three weeks ago, Mallorie Sullivan, 21, saw her bank account had been overdrawn by about $70 and couldn’t figure out why. Until she remembered about a free Amazon Prime trial for students she’d signed up for six months earlier.

The trial had ended, and Amazon automatically converted the Ohio University senior into a paid subscriber. Others interviewed by USA TODAY describe similar experiences with everything from magazine subscriptions to so-called “free” credit reports to video and music streaming services. And it’s taking a sizable sum out of their wallets.

A new study out Thursday shows consumers are individually paying hundreds of dollars in extra charges each year for services they never wanted or meant to sign up for… (more)

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