USA TODAY: As General Motors continues to pile on recalls, the scope has become staggering — and the work and customer interaction will all fall to the automaker’s franchised dealers…
When it comes to replacing the faulty ignition switches that have cost 13 lives, the February and March recalls that started the avalanche, GM dealers have gotten new parts and performed the repairs on 177,000. That’s a fraction of the nearly 2.2 million vehicles in the U.S. under the switch recall. GM has pledged the repairs will be substantially done by October.
Given the burden, no wonder General Motors CEO Mary Barra singled out for praise GM’s hundreds of dealers on the front line of carrying out recall repairs… (more)
