NEW YORK TIMES: …The report, written by the former United States attorney Anton R. Valukas, set off the dismissal of 15 G.M. employees, including a vice president for regulatory affairs and a senior lawyer responsible for product liability cases, and forced broad changes in how the company handles vehicle safety.
The report illustrates in unsparing detail how employees across departments neglected for years to repair a defect and issue a recall, despite a mountain of evidence that lives were at risk.
“Although everyone had responsibility to fix the problem, nobody took responsibility,” Mr. Valukas wrote… (more)
EDITOR: These type of failures occur reflect the values or lack thereof of top management. Employees tend to do what is expected of them.
