First Dreamliner passengers sing new jet’s praises

USA TODAY:  ABOARD THE BOEING 787 DREAMLINER – Boeing’s much-ballyhooed but long-delayed 787 Dreamliner finally entered commercial service this week, flying paying passengers for the first time on an All Nippon Airways flight from Tokyo to Hong Kong on Wednesday.

“I think the 787’s benefits will be appreciated mostly by frequent travelers and aviation enthusiasts,” says Henry Harteveldt, co-founder of San Francisco-based travel research firm Atmosphere Research Group. “Passengers may have a better flight but may not know why, since some of these benefits are somewhat subtle.”

Among the potentially “subtle” passenger-experience upgrades that were put before fliers on the 787 inaugural: •Bigger windows.  In what was hands-down the top new feature cited by passengers on the inaugural flight, the Boeing 787’s windows are now the biggest of any commercial passenger airliner. Boeing says the 787’s windows are 30% bigger than those on a Boeing 767. The windows also are now positioned closer to eye level for most… (more)

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