From the NEW YORK TIMES:
“…It’s been a tough sell, particularly at G.M., which has lagged behind Ford in quality ratings, needed a $50 billion taxpayer bailout and just last week announced a recall of 1.3 million vehicles. (Chrysler, which is now controlled by Fiat, is in what could politely be called a “transition phase” and has yet to try, let alone pull off, a makeover.)
“But in the last two months, G.M. and Ford have been handed a once-in-a-generation chance to make their case to an American buying public that is listening as never before.
“Perhaps you’ve heard: Toyota, long considered the industry’s king of quality, has stumbled disastrously with a now-infamous “sudden acceleration” problem that led to the recall of more than eight million vehicles. The ordeal has included every element of an American-style corporate nightmare, including apologies, class-action lawsuits and, inevitably, Congressional hearings….”
Click here to read the full article.
